Posted by Nicole
Our small experiment with pre-populating the search box on the homepage didn’t last very long. We pulled this from the page today after receiving feedback from you that this wasn’t a good move. Your comments were backed up by our click stats which showed no increase in usage of the search bar. In fact, our click numbers were down slightly – a major signal to us that we need take action.
Many of you found a pre-loaded search bar intrusive and did not like us trying to predict what you were interested in searching for. Having to actively delete content from the bar was also negatively received.
As I stated in my post below, our aim here at MSN Towers is to inform, entertain and engage. The last thing we want to do is force you to view things you don’t want. From time to time we will trial certain initiatives on the page which we hope will help you find the things you’re interested in more easily. Your feedback at these times is more important to us than ever.
We’re always listening. If you have a feature you’d like to see on the page or any thoughts on the current page, then post a comment below or send us feedback via the link at the bottom of the page.