The homepage in October: your comments

Posted by Ian
 
Most national newspapers now have an ombudsman, or readers’ editor, whose job is to address corrections and clarifications on a daily basis. Their findings are published regularly – far more frequently than this monthly round-up. We do, however, receive a daily report of all the feedback you send to the website. This means we can respond quickly to whatever criticisms and amendments you may have; straightaway, if needs be.
 
Hence all the comments that get sent to us about spelling and grammar aren’t simply ignored until one of us sits down to write this monthly testimony. Quite the contrary.
 
Mistakes are corrected as soon as is humanly possible. And that’s within minutes, if not seconds, of someone spotting and reporting them.
 
There were, as ever, plenty of howlers during October. As far as grammar was concerned, one person complained: "You do not ‘divorce from’, you just ‘divorce’. How does one get across the message that you cannot say, ‘Forgot your password (or whatever)?’. It doesn’t make sense. It has to be, ‘Forget or forgotten’."
 
Point taken. Equally, someone else noted, with more than a little frustration, "Britney Spears was not ‘sat in a hairdressing salon’. The author should have used ‘sitting’. This is becoming a very common error, even among people who should be setting an example to others with their shows or articles." Hmm. Might that not be "people who should set an example to others…"?
 
Spelling proved to be a particularly popular spectator sport. Lots of you wrote in to point out the ghastly phrase "Three minutes to midnight and your going to sleep" in a health-themed article. "What has MSN to say for itself?" said one. "PLEASE employ people who know how to spell!!!" said another. "It undermines the credibility of the whole piece," added a third.
 
A similar number spotted another humiliating gaffe: the Queen sitting on the "thrown". "The writer of this article needs to get a grip on the spelling! Throne is what HMQ sits on, and not thrown!!" exclaimed one correspondent. "I can not believe that you have spelt ‘throne’ as ‘thrown’," protested another, and rightly so. "I know spelling is getting worse," chipped in a third, "but surely everyone knows that the Queen sits on the ‘throne’?" Apparently not. Apologies all round.
 
Elsewhere someone spotted the word "company’s". There’s no excuse for such a primary school mistake. Another wrote to point out: "I’m just writing to ask that Ross Chainey, your health editor, consult his dictionary a little more. It’s not less, it’s fewer! You’re a journalist and good grammar costs nothing! ‘Less vegetables were consumed as people became obsessed with convenience foods.’ FEWER vegetables! Please, help the children! Help yourself! You’re a writer!"
 
Other factual errors spotted (many thanks!) included our erroneous assertion that the new Eurostar service will start from King’s Cross and not, as is actually the case, St Pancras; the fact that Howard Donald of Take That was Jason Orange and vice versa; the news that the song ‘Sunday Morning Coming Down’ was not written by Kris Kristofferson but, surprisingly, Johnny Cash; the fact that Elizabeth I’s sister was Mary, Queen of Scots, instead of – correctly – her cousin; and our rather rash claim that yoghurt is not, erm, a dairy product. Once again: sincere apologies to everyone.
 
We received other feedback on grounds of taste and judgement. "Why the hell have you got the London Eye permanently at the top of your website?" one person complained. "There is part of the UK that exists outside of London." Indeed, and you’d think changing something as simple as the header on a webpage wouldn’t take over a month to do. But, unfortunately, it has! This is something that is proving as much a frustration to us as it is to you.
 
"Doom, doom and more doom and gloom," was someone’s assessment of our coverage of the month in sport. "What about celebrating the fact that we already have a World Champion: James Toseland from Sheffield, who at the age of 28 has won his second World Superbike Championship." Well, we did try to balance our survey of the UK’s sporting flops with some reasons to be cheerful, but the argument that we shouldn’t report news, regardless of its significance, just because it’s bad isn’t really a practical one for a news-led website such as MSN.
 
Somebody else exercised a similarly-themed vexation. "The ‘sports’ headlines on your site are misnamed. They should be titled ‘Football’, as that is all they regularly cover. We are in the middle of the Rugby World Cup (hardly a minority sport) and England are in the semi-finals yet it doesn’t even get a mention in the top stories. Please cater for ALL of your readers." We did run a number of articles about the Rugby World Cup, but not in the sport headlines section of the page: sorry for any confusion about this. We appreciate the new layout of the homepage doesn’t always make it obvious that news and sport articles can and do appear outside the ‘news’ and ‘sport’ sections.   
 
A few complaints were voiced about the amount of coverage given to Britney Spears. We did overdo it, and have cut back accordingly.
 
Finally, that homepage layout. The new design is still irking and irritating you. "How long has it been now?" ran one typical email. "I still can’t stand it. I just keep looking to see if you’ve changed it back again but can’t be bothered to use it." "If it ain’t broke, why fix it," ran another. "You have too many pictures, it’s too slow to download, and there’s too much information even for larger page resulting in poor quality graphics."
 
I’ve written about this issue elsewhere. We are making changes, one of which happened a couple of days ago: images sizes have shrunk for that trio of "featured" articles in the middle of the page (now entitled ‘Discover more on MSN’). Hopefully this makes the site less cumbersome, both design-wise and in terms of download time. More refinements are on their way.
 
Advertisements
This entry was posted in Uncategorized. Bookmark the permalink.

42 Responses to The homepage in October: your comments

  1. Unknown says:

    I know how to sign out, not sure how to sing out!  Guess someone used to work for the Guardian!

  2. nudenrude says:

     
    What u doin Ian rittin yer own book, bloody ell. Listen up all u people Xmas is cancelled, it will be anounced tonight on the "News at ten thurty" by Terry Macdonald that following the death of a Mr S Claus during routine flight tests of his new slay Xmas this year is to be cancelled as a mark of respect. It is also to be annouced that following meetins an negotiations between all the major retailers in the UK that full refunds will be given on all purchases where it can be proven that that purchase was made soley for an because of Xmas.
    Tell u what, me penquin aint gonna be happy, he was expectin a new blow up penguin 2 help keep im ammused an now e aint gonna get one. 

  3. Stephen says:

    I think the whole (or hole) situation with spelling is a little how can I put it, a little snobbish for the want of a better word (my heads not functioning well due to the morphine I have to take regularly, so please bear  (or bare) with me. 
     
    Have I missed something with respect to language and communication isn’t the whole point to communicate.  The spelling shouldn\’t really matter.  Our illustrious bard Shakespeare often spelled his name differently, and if you Googled him, you may be surprised at the number of ways he did spell it, however you could always tell that it was Shakespeare.  I\’m sure if I had started my comment off at the beginning with:
     
    "I think the hole situation with spelling is a little"…….  or  "please bare with me" get the point over just as well as the correct spellings of "whole and bear"  so what is the problem…Sheesh (not a real word yet in English I think although Googling  {what a fantastic tool that is} the non word does show that it’s related to food and restaurants,  )
     
    Communication of an idea is much more important than stupid spelling rules.  Even now 40 years on from leaving primary school I have to check myself with the \’ie\’ rule, especially with words such as Believe; which I really want to write as beleive and probably have in the past or the stupid \’i\’ before \’e\’ except after \’c\’ rule. 
     
    It\’s about time we got real and stopped all this nonsense about spelling just so long as we can get the message over.  Perhaps then, with this “new’ standard, not so many kids would be leaving school labelled as illiterates, which has a knock on effect with their lives and further education.
     
    WhiteRabbit aka Stephen

  4. Stephen says:

    Please excuse the grammar, that is the poor punctuation and ending of sentences incorrectly, or lack of question marks, which I saw immediately once the comment I made had been posted.  I do think it\’s difficult to get things just right when using these comment boxes.  🙂
     
    WhiteRabbit aka Stephen
     
    p.s.
    I did try to log on

  5. absolutforyou says:

    indeed very made this blog..thanks for these instructions that you have put to disposition for all peoplecreat blog have a nice day Sir..

  6. Unknown says:

    power leveling 老人ホーム 不動産担保ローン 人材派遣会社 転職 賃貸 オフィス 賃貸 事務所 貸事務所 語学留学 自己破産 リフォーム 出会い 出会い系 チャットレディー ETC インプラント レーシック 現金化 パワーストーン 葬儀 wow power leveling wow gold runescape power leveling runescape money rs gold runescape gold rolex watch wow gold wow power leveling

  7. Unknown says:

    welcome to visit RF online blog Mmo blog Mmo guide blog Internet game guideTales of pirates forum ,it will give your some help.EVE online isk cheap EVE isk Guild wars gold Guild wars money GW gold Rs Money Wow gold Wow World of warcraft Gold Wow eu gold Wow us gold Maplestory mesos WOW GOLD worlf of warcrraft  World of warcraft gold Runescape RS gold RF online RF online cp RF online dalant  RF online disena  RF online money RF online gold Lotro gold Buy lotro gold  WOW gold  Cheap wow gold on sale. and you can sell your gold to us.

  8. Unknown says:

    健康食品健康食品通販健康食品温泉水健康食品海洋深層水健康食品ハナビラタケ健康食品

    サプリメントサプリメント通販サプリメントアルカリイオン水サプリメント健康食品サプリメントサプリメント

    SEO対策SEO対策SEO対策Yahoo SEO対策SEO対策Google SEO対策SEO対策アクセスアップ

    SEOSEOSEO検索エンジン最適化SEO上位表示SEO集客SEOSEOSEOSEO対策SEO

    キャッシング比較キャッシング比較キャッシング比較キャッシングキャッシング比較キャッシング情報

    キャッシングキャッシングキャッシングキャッシング比較キャッシングキャッシング申込みキャッシング

    カードローンカードローンカードローンカードローン比較カードローンクレジットカードカードローンローン

    リフォームリフォームリフォームリフォーム会社リフォームリフォーム見積りリフォームリフォーム相談

    ホームページ制作ホームページ制作ホームページ制作ホームページ制作見積りホームページ制作

    FXFXFXFX取引FXFX投資FX外国為替証拠金取引FX外為FXオンライントレードFXシステムトレード

    占い電話占い占い占い占い恋愛相談占い霊視占いカウンセリング占いスピリチュアル占い

    ライブチャットライブチャットライブチャットアダルトライブチャットライブチャットライブチャットランキング

    保育士求人保育士求人保育士求人保育士派遣保育士求人保育士募集保育士求人保育士転職

    RMTRMTRMTリアルマネートレードRMTオンラインゲームRMTラグナロックRMTFFRMTリネージュ

    金融転職金融転職金融転職投資銀行金融転職投資ファンド金融転職不動産金融金融転職

    インプラントインプラントインプラントインプラント治療インプラント審美歯科インプラント美容歯科インプラント

    マーケティングマーケティングマーケティング市場調査マーケティングリサーチマーケティング販促活動

    youtubeyoutubeyoutubeyoutubeアニメyoutubeyoutube映画youtubeyoutubeドラマyoutubeyouku

    SEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEOSEO

  9. Unknown says:

    エスピーエフ 花粉症  新宿賃貸    マンスリーマンション     営業代行 印鑑 営業支援  雛人形  フレッツ光  人材派遣  マンション 投資 マンション投資   オートローン   ゴルフ会員権   バイク便  派遣   投資マンション鼻づまり  Bフレッツ  FX  いびき  販売促進

  10. Unknown says:

    会社設立 
    ウエディング 介護 結婚式 演出  ショッピング枠 現金化    データ復元 
    釣り  RAID復旧 看護師 結婚指輪  オーク  お取り寄せグルメ  データ復旧  テレマーケティング  株式投資  釣具  RMT  脱腸  横浜中華街

     

  11. Unknown says:

    東京 ホームページ制作 
    カーボンオフセット 
    出産祝い 
    自動車保険 
    育毛剤 
    鼻づまり 
    Bフレッツ 
    いびき 
    自動車保険 比較 
    フレッツ 
    腰痛 
    お見合いパーティー  
    フレッツ 光

  12. Unknown says:

    東京 ホームページ制作 
    カーボンオフセット 
    出産祝い 
    自動車保険 
    育毛剤 
    鼻づまり 
    Bフレッツ 
    いびき 
    自動車保険 比較 
    フレッツ 
    腰痛 
    お見合いパーティー  
    フレッツ 光

  13. Unknown says:

    東京/大阪のクリエイター育成専門の学校 バンタンデザイン研究所。大阪 専門学校ファッションや美容の専門の学校です. 大阪 専門学校デザインスクール最大級の超複合型イベント

  14. Unknown says:
  15. Unknown says:

    After seven days spent in the ugg boots ultra meadow the souls had to set out again on the eighth and came in four days to a ugg bailey button sale place from which they could see a shaft of light stretching from above straight through earth and heaven, like a uggs bailey button pillar, closely resembling a rainbow, only brighter and clearer; this they reached after a classic tall uggs further day\’s journey and saw there in the uggs classic short middle of the light stretching from the heaven the ends of the bonds of it; for this light is the bond of heaven and holds its whole circumference together, like the swifter of a trireme. http://www.bayuggs.com/specials.html

  16. says:

    100319SLTHThis book is not addressed to the learned, or to those who regard a Ugg Bailey Button practical problem merely as something to be talked about.No UGG Sundance profound philosophy or deep erudition will be found in the Chanel Handbags Sale follwing pages. I have aimed only at putting together some Ugg Classic Short remarks which are inspired by what I hope is common sense. All that I claim for the recipes offered to the reader is that they are such as are Ugg Classic Cardy confirmed by my own experience and observation, and that they have Ugg Classic Tall increased my own happiness whenever I have acted in accordance with them. http://www.bayuggs.com/specials.html

  17. says:

    100328SLTHThe world can be changed by man\’s endeavor, and that this Cheap Designer Bags endeavor can lead to something new and better .No man can sever the bonds that unite him to his society simply by Miu Miu Handbag averting his eyes . He must ever be receptive and sensitive to the new and Cheap Miu Miu Handbags have sufficient courage and skill to novel facts and to deal with them.There is LV Handbags no royal road to science ,and only those who do not dread the fatiguing climb of gaining its numinous summits.There is no royal road to science ,and only those who do not Chanel Handbags dread the fatiguing climb of gaining its numinous summitsThere is no royal road to science ,and only those who do not dread the Prada Handbag fatiguing climb of gaining its numinous summits. http://www.mybagcollect.com/

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s